F. Does our Estate need to have new documents such as policies and procedures?

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Policies and procedures relating to personal information are required.  If these are not in place penalties will be higher if there is a compromise (breach) of personal information or if a complaint lodged against the Estate and adequate policies are found to not be in place by the Information Regulator.  Examples of these are:

  • POPIA Policy;
  • Privacy Policy/Notice;
  • CCTV Policy;
  • Information Security Policy;
  • Records and Retention Management Policy;
  • PAIA Manual

Other policies are provided in the POPIA and PAIA Compliance Toolkit

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