Customer Knowledgebase and Support Desk

 

Welcome to the Customer Knowledgebase and Support Desk.

The Knowledgebase includes a number of sections listed below which include articles relating to each section.   We suggest that you browse the relevant section relating to your question as this is likely to help you find your answer in the most direct manner.   Alternatively, the Search field above the categories will help you to find your answer.

If you are not able to find an answer to your question, please create a support ticket via the Support Desk page using the link below the Knowledgebase categories.

The categories provided are listed below:

  1. Introductory Privacy and Data Protection Articles: this includes a variety of articles which provide background an introduction information to Privacy and Data Protection Information;
  2. POPIA and PAIA Compliance Information: this includes essential information about POPIA and PAIA compliance for establishing compliance and for maintaining compliance;
  3. POPIA for Residential Estates:  This contains specific articles for helping estate management teams to apply POPIA and PAIA in their industry;
  4. Estates and HOAs POPIA and PAIA Frequently Asked Questions (FAQ):  This section includes answers to frequently asked questions about POPIA, PAIA and related regulations, guidance notes, etc. in the Residential Community Industry;
  5. Informatin and Cyber Security: This section includes a variety of articles relating to the protection of information namely Physical, Information and Cyber Security.

Please note that this is a restricted customer page which is only available to IACT-Africa customers who have an active subscription.

[kbx-knowledgebase order=”ASC” disable_category_sidebar=”false” show_search_form=”true”]

Cant find what you are looking for?  Go the Customer Support Desk below to create a ticket.

 

Customer Support Desk